I met with our tech guy yesterday and we managed to solve some issues, one of the most popular was:
Why was I being logged out?
The reason for constant logging out while trying to watch a video was that ‘Wordpress’ (one of the areas used within the site) had automatically upgraded our system with a new edition, and in doing so, also automatically activated a default setting of a 20 second shut down.
This has no been disabled and should no longer be an issue.
Thank you all for your patience.